Shipping policy

Worldwide Shipping

We ship worldwide from the United Kingdom to the following countries: 


Åland Islands, Albania, Andorra, Austria, Belarus, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom.

North America

United States, Canada, Mexico

South America

Argentina, Brazil


Australia, China, Hong Kong SAR China, India, Israel, Japan, Jordan, Lebanon, Malaysia, New Zealand, Pakistan, Russia, Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, United Arab Emirates, Vietnam.


Kenya, Nigeria, South Africa

Processing Times

We process orders Monday - Friday and work to get all your items out of our warehouse within 5 business days!

Business Days are Monday through Friday, Eastern Standard Times, and exclude holidays.

During large sales, promotions, new product releases, and holidays there is a good chance that it could take more than the full 5 business days (sometimes a day or two longer) to get these orders out of our warehouse because our deals are just so awesome that everyone wants to be a part of them!


As soon as your order ships out, you will receive an email with your tracking information. Estimated tracking times are provided by the shipping provider for your order. 

Generally, orders are delivered within 3-5 business days depending on the service you chose at checkout.

Note: Transit times do not include the time taken to prepare your order before shipment!

Incorrect Address

The shipping address cannot be changed after your order is placed.

If a package is returned to us due to an incorrect address, the address is incomplete, it is marked "unclaimed" or “return to sender,” or it has been deemed undeliverable for any reason by the final mile carrier, we will notify you by email. Once the package is delivered back to us, our returns team will process it and refund the subtotal of your order.

A refund will not be issued until the parcel has arrived back in our facility.

Note: Once we have processed a refund, it can take your bank anywhere from 2-8 business days to process the refund on their end and issue it back to your account.

Make sure you provide the correct address at checkout because we are not responsible if your order gets delivered to the wrong address.

If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your package, we are not responsible if that package gets lost, stolen, or damaged.

If any order that was placed during any sale is returned to us due to an incomplete or unknown address OR packages that are refused/return to sender, the sale used CANNOT be applied to a future order.

During a “free worldwide shipping” sale, orders that are returned back to us due to an incomplete or unknown address OR packages that are refused/return to sender will be refunded LESS what the shipping and handling charges would have been without the sales promotion including Free Shipping promotions.  


If any additional items are added to your order that include a pre-order product – ALL of the items in your order will ship when your pre-order becomes available.